Please note that, before shipment, your order requires a preparation period of 2–5 business days for orders of up to 15 units. Since our products are handmade, preparation times may vary and, in some cases, may take longer. If this occurs, you will be notified by email.
Shipping Times
All orders are shipped within 48 to 72 hours for standard shipping and 24 to 48 hours for express shipping (within Orlando and surrounding areas) after the order is placed. We use different carriers, including but not limited to USPS, UPS, FedEx, or DHL, depending on your location and the fastest available service.
Typical delivery time is 3 to 9 business days; however, you may receive your items sooner. All orders include a tracking number so you can track your shipment every step of the way.
Order Changes
No changes can be made once an order has been shipped. If you need to modify your shipping information, please contact us at [email protected].
Changes to an order, such as removing or adding products, may be made as long as the order has not yet been prepared or shipped. To request a change, please contact us at [email protected] or via WhatsApp at +1 407 230 7438, within the applicable timeframes.
Cancellations and Refunds
If you cancel your order within 24 hours, you will receive a 100% refund. If you cancel your order after 24 hours, 70% of your payment will be refunded, as our staff will have already begun working on your order. Refunds will be issued to the same payment method used to place the order.
Tracking and Carrier Information
Once the order has been shipped, STAMPLAND SERVICES may not be able to provide exact information regarding the status or estimated delivery time of your order, as shipping is handled by an external carrier. Please note that the shipping company is responsible for completing the delivery, and STAMPLAND SERVICES does not have access to all of the carrier’s internal delivery information. Therefore, we cannot determine exactly when your order will be delivered.
You can track your shipment using the tracking number and link provided in your shipping confirmation email.